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Privacy Policy

 Swift Truck Dispatch LLC
Last Updated: October 13, 2026


Swift Truck Dispatch LLC, we respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you use our website, dispatch services, or SMS communications.


1. Information We Collect


We collect personal and business information that you voluntarily provide, including:

  • Your name, company name, email address, and phone number.
  • Business details such as your MC/DOT number, equipment type, preferred lanes, and rate preferences.
  • Information submitted when you sign up for our services, request a quote, contact us, or opt in to SMS messages.

We may also automatically collect basic technical information when you visit our website, including your browser type, device information, IP address, and pages visited.


2. How We Use Your Information


We use the information we collect to:

  • Provide truck dispatch services, including finding loads, booking freight, and coordinating with brokers and shippers.
  • Communicate with you about loads, schedules, paperwork, invoices, and account updates.
  • Respond to questions and support requests.
  • Send service updates and promotional messages where you have provided the required consent.
  • Improve our website and services.
  • Meet applicable legal and regulatory requirements.


3. SMS and Text Messaging


If you opt in to receive text messages from Swift Truck Dispatch LLC, we may use your mobile number to send messages related to our services, including load updates, dispatch notifications, appointment reminders, account alerts, and customer support.

Consent: You may opt in by checking the SMS consent box on our forms or by providing consent through another valid method. Consent to receive text messages is not a condition of purchasing any service.

Message frequency: Message frequency varies depending on your activity and the services you use.

Costs: Message and data rates may apply.

Opt out: Reply STOP to any message to stop receiving text messages. You may receive one final message confirming your opt-out.

Help: Reply HELP for assistance, or contact us using the information provided below.

Mobile Information Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


4. How We Share Your Information


We do not sell, rent, or lease your personal information or customer lists to third parties.

We may share information when reasonably necessary to provide our services, including:

  • Brokers, shippers, and freight partners: Relevant business information needed to book and manage loads on your behalf. SMS opt-in data and consent are excluded.
  • Service providers: Providers that support our business operations, such as website hosting, phone, email, and payment processing. They may use information only as necessary to provide services to us, subject to applicable requirements.
  • Legal and safety purposes: When required by law, court order, or a valid government request, or when necessary to protect our rights, safety, or property.

5. Data Security


We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.


6. Data Retention


We retain information for as long as reasonably necessary to provide our services, meet legal and accounting obligations, maintain business records, and resolve disputes.


7. Your Choices and Rights


Depending on applicable law, you may be able to:

  • Request access to your personal information.
  • Request correction or deletion of your personal information.
  • Unsubscribe from promotional emails using the unsubscribe link, where available.
  • Opt out of SMS messages at any time by replying STOP.

To submit a privacy request, contact us using the information below.


8. Children's Privacy


Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 18.


9. Changes to This Privacy Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.


10. Contact Us


Swift Truck Dispatch LLC

Email: info@swifttruckdispatch.com
Phone: 860-266-2226
Business Address: 2389 Main Street, Glastonbury, CT, USA

Copyright © 2024 Swift Truck Dispatch LLC - All Rights Reserved.

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